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A. Each applicant must sign this agreement before WWW,
Inc. will begin water service. In addition, when service to an existing
connection has been suspended or terminated, WWW, Inc. will not
reestablish service unless it has a signed copy of this agreement from
the customer seeking to be reconnected and the customer has met all
other lawful conditions required for the restoration of water.
B. WWW, Inc. agrees to sell and deliver water to applicant/customer and
the applicant/customer agrees to purchase and receive water from WWW,
Inc. in accordance with the rules and regulations of WWW, Inc. in its
approved tariff on file with the TCEQ, the Chapter 291 Regulations of
TCEQ.
C. The applicant/customer grants WWW, Inc. to install the water meter
and the pipe and appurtenances necessary to connect the meter on the
property of the applicant/customer at a point mutually agreeable to WWW,
Inc. and the applicant/customer. The applicant/customer will allow WWW,
Inc. access at all reasonable times to its property and equipment
located upon the applicant/customer's premises for the purpose of
reading the water meter, repairing or replacing existing facilities.
D. The applicant/customer will install, at his own expense, a service
line from the water meter including a cutoff valve on the
applicant/customer side of the meter. The
applicant/customer will be responsible for the maintenance and repair of
this service line and will hold WWW, Inc. harmless from any
claims/demands for damage to real or
personal property occurring beyond the point the applicant/customer
connects to the water meter.
E. If the applicant/customer's property does not have a designated
easement, the applicant/customer agrees to grant WWW, Inc. an
easement/right of way for the purpose of installing, maintaining and
operating such pipe lines, meters, valves and any other equipment which
may be deemed necessary for the provision of the utility and service to
that applicant/customer. WWW, Inc. will restore the applicant/customer's
property as nearly as possible to its original condition after
installations or repairs. The applicant/customer agrees not to interfere
with WWW, Inc's. employees in the discharge of their duties. The
applicant/customer agrees not to tamper with or interfere with any of
the equipment installed on the applicant/customer's premises.
F. Applicants for water service where service has not been provided must
submit a completed Customer Service Inspection certificate signed by a
licensed inspector within 30 days after service is initiated to certify
that there are no cross connections or other potential source of
contamination. Failure to submit the completed form is grounds for
termination of service.
G. The applicant/customer shall grant WWW, Inc. access to his property
during regular business hours to check the applicant/customer's
facilities for illegal connections, unsafe plumbing practices, or cross
connections in compliance with the Chapter 290-Regulations of the TCEQ
when there is reason to believe that cross connection or other
potential contamination hazards exist or after any alterations to the
applicant/customer's plumbing system.
H. If WWW, Inc. notifies a customer in writing of any cross-connection
or potential contamination hazard, the customer shall immediately remove
or adequately isolate any cross-connections or potential contamination
hazards. If a customer/applicant chooses to isolate a potential hazard,
the applicant/customer shall, at his expense, properly install, test and
maintain a backflow prevention device required by WWW, Inc. Copies of
all required testing and maintenance records shall be provided to WWW,
Inc. for TCEQ review.
I. No application, agreement, or contract for service may be assigned or
transferred without the written consent of WWW, Inc.
J. Enforcement: If the applicant/customer fails to comply with the terms
of this Service Agreement, WWW, Inc. may terminate service in accordance
with the Chapter 291 TCEQ Rules. If the customer violates the
"RESTRICTIONS" below or if there are potential cross connections or
other potential contamination hazards that customer refuses
to immediately remove or adequately isolate, WWW, Inc. at its option, may
terminate service or install, test and maintain a backflow prevention
device at the service connection. Any costs associated with the
installation, testing or maintenance of a backflow device must be paid
by the applicant/customer.
K. All water will be measured and billed by meters, furnished,
installed, owned and maintained by WWW, Inc. The meter and/or connection
are for the sole use of the applicant/customer to serve water to one
dwelling, business or property. The applicant/customer shall not share,
resell, or sub-meter water to another dwelling, business, property, etc.
without the specific written authorization of WWW, Inc. and in
compliance with applicable laws and regulations. All meters, water and
lines or equipment furnished by WWW,Inc. (excepting the
applicant/customer's individual service line from the point of
connection to the applicant/customer's point of ultimate use) are and
shall be the sole property ofWWW, Inc. All tap charges are for the
privilege of receiving retail service from WWW, Inc., not purchase of
meter or lines.
L.The applicant/customer shall not erect or place structure or fences
that restricts access to WWW, Inc. equipment, meters, etc.
M. The applicant/customer is responsible for reimbursing WWW. Inc. for
damaging www, Inc. facilities, meters, boxes, etc.
RESTRICTIONS: The following unacceptable practices are
prohibited by WWW, Inc. and Chapter 290, TCEQ regulation.
A. No direct connection between the public-drinking water supply and a
potential source of contamination is permitted. Potential sources of
contamination shall be isolated from the public water system by air-gap
or appropriate backflow prevention device.
B. No cross connection between the public-drinking water supply and a
private water system is permitted. These potential threats to the public
drinking water supply shall be eliminated at the service connection by
the installation of an air-gap or reduced pressure-zone backflow
prevention device.
C. No connection, which allows water to be returned to the
public-drinking water supply, is permitted.
D. No pipe or pipe-fitting which contains more than 8.0% lead may be
used for the installation or repair of plumbing at any connection.,
which provides water for human use.
E. No solder or flux which contains more than 0.2% lead can be used for
the installation or repair of plumbing at any connection, which provides
water for human use.
LIMITATION OF PRODUCT/SERVICE LIABILITY: Public water
utilities are required to deliver water to the customer's side of the
meter or service connection which meets potability and pressure standards
of TCEQ. Potability standards require disinfection (WWW, Inc. uses
Sodium Hypochlorate to maintain a chlorine residual content between
0.5-2.0 ppm)Note: Discoloration (Red) is caused by iron compounds, which
are prevalent in the trinity aquifer, but iron is not a health risk.
However, WWW, Inc. attempts to reduce the effects of iron by treating
the water supply with a metaphosphate sequestering agent. Supply
Standards require water pressures to be maintained, under normal
conditoins, at 35 psi and address the events when less pressure occurs.
WWW, Inc. will not be damaged by disruption of or fluctuations
in water service whatever the cause. WWW, Inc. will not accept liability
for injuries or damages to persons or property due to disruption of water
service caused by (1) acts of God (2) acts of third parties not subject
to the control of the Utility if the Utility has undertaken such
preventive measures as are required by TCEQ rule, (3) electrical power
failures, or (4) termination of water service pursuant to its tariff and
TCEQ rules.
FIRE PROTECTION: WWW, Inc. is not required by law to
provide fire protection or fire fighting services and does not accept
water pressure (or lack thereof) of water or water pressure (or lack
thereof) during fire emergencies. WWW, Inc. may (but is not required to)
contract with individual applicants to provide water service capacities
to their properties in excess of the TCEQ's domestic water system
regulations so that such water volumes and pressures may be used by the
applicant or local fire department (at their sole election and
responsibility) for fire fighting purposes. Additional water service
capacities shall be provided only in response to and according to plans
and specifications prepared by the applicant's registered professional
engineer. WWW, Inc. does not profess, state, warrant, guarantee, or
imply that such additional water service capability is compliant with
any state or local fire code or is adequate or sufficient for fire
fighting.
APPLICANT/CUSTOMER SIGNATURE:
_____________________________________________________________ DATE:____________________
New Tap Fee: $450.00
Transfer/reconnect fee: $35.00
Deposit: $50.00 (or Letter of credit from another utility for last
12/mos. of satisfactory payment history.
Amount due: $ ____________ (Must receive prior to service). |