FREQUENTLY ASKED QUESTIONS

• Our office location is in Center Point, east of Kerrville, one block south of Hwy. 27. The address is 133 CP River Road.  Office hours are from 8:30 A.M. to noon.  Payments can be dropped off at this location.  There is a door drop if needed.
• Payments in full must be received on or before the 10^th of the month to avoid the $5.00 late charge.
• If snail-mailing payment, please mail to the PO Box 418.
• Meters are read on or about the 20^th of each month, after which bills are sent out shortly after.  If your bill is not received before the 1^st, please call us at 830.634.2321.
• Application for Service and payment must be received prior to water transfer or new connect.
• You must read and accept the Service Agreement before your service can be connected. To access agreement, please click on blue link above.
• The Deposit can be waived if you can give us a Letter of Credit for one full year of good credit from a prior utility service.
• For printable Application Form, please click here or on 'Sign Up' button below.

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